Latest Update Date: August, 2025
Hymson Laser Technology Group Co., Ltd. and its global affiliates (hereinafter referred to as "Hymson" or "we" or "us"). We deeply understand the importance of privacy to you, attach great importance to your privacy protection, and fully respect and protect your privacy security. When submitting your personal information to us, please carefully read this Privacy Policy (hereinafter referred to as the "Privacy Policy"). The Privacy Policy applies to the Hymson website (https://www.hymson.com/) and its subpages (hereinafter referred to as "Official Website") and all products and services included or referenced in the Privacy Policy. This Privacy Policy explains how, why, and when your personal information is processed on the Official Website, and informs you about how we collect, use, store, share your personal information, as well as how you can manage your personal information.
When you officially use Official Website for the first time, please make sure to carefully read the content of the Privacy Policy, especially the terms marked in bold. After reading the content, if you reject to the processing of your personal information as described in this Privacy Policy, please refrain from providing your personal information on the relevant pages and discontinue use of this website. By continuing to use this website, you acknowledge that you have fully understood and consent to the provisions concerning personal information set out in the Privacy Policy (including any updated versions), and agree to our collection, use, storage, and sharing of your personal information in accordance with the Privacy Policy. If you have any questions, opinions or suggestions about the content of the Privacy Policy, you can contact us through the contact information at the end of the Privacy Policy.
Part I Definition
Official Website: Hymson website (https://www.hymson.com/).
Official Website service provider: It refers to the provider of the Internet information and software technology service of Official Website, namely Hymson Laser Technology Group Co., Ltd. and its global affiliates.
Personal information: It refers to various information recorded electronically or in other ways that can individually identify or identity in combination with other information of a specific natural person or reflect the activities of a specific natural person, including but not limited to the name, email address, telephone number, address, company name, country or region of residence and so on that you provide. Personal information may be collected by us directly or indirectly when you use our products, services or website, or when you engage in information exchange with us. In accordance with legal and regulatory requirements, we adhere to the principles of lawfulness, legitimacy, necessity and good faith, and only collect the personal information necessary to fulfil product functions and use collected information solely for explicitly stated purposes.
Deletion of personal information: It refers to the act of deleting personal information in the systems involved in implementing daily business functions, so as to retain a state that the personal information cannot be retrieved or accessed.
Authorization: It refers to your act of explicitly authorizing specific actions related to your personal information, including authorization through positive actions (i.e., explicit consent) and authorization through inaction in comments.
Anonymization: It refers to the process of using technology to process personal information so that the subject of the personal information cannot be identified or associated, and the processed information cannot be repeated.
Children: They refer to minors under the age of fourteen.
Part II Privacy Policy
This Privacy Policy can help you understand the following content:
I. How do we collect and use your personal information
II. How do we use Cookies and similar technologies
III. How do we share, transfer, and publicly disclose your personal information
IV. How do we protect and store your personal information
V. How do you manage your personal information
VI. How to update the Privacy Policy
VII. How to contact us
Please carefully read and understand this Privacy Policy before using our products (or services).
I. How do we collect and use your personal information
We will collect and use your personal information for the following purposes of this Privacy Policy:
(I) Fragments collected as follows:
Consultation and contact records
When you contact us, we may store your communication/call records and content or the contact information you leave in order to contact you or help you solve problems, or record the solutions and results of relevant issues.
The list of personal information we have collected, its purpose/necessity, scope, and methods, is as follows:
(II) Other uses
If we use information for other purposes not specified in the Privacy Policy, or use information collected for specific purposes for other purposes, we will seek your consent in advance.
(III) Exceptions to obtaining authorization
According to relevant laws and regulations, collecting your personal information in the following situations does not require your authorization:
1. The information is required to fulfill legal duties or obligations;
2. The information is required to respond to sudden public health emergencies or to protect the life, health, and property of natural persons in emergency situations;
3. The information is required to report news stories and supervise public opinions for the public interest, and personal information is processed within a reasonable range;
4. Personal information that is publicly available by the person or has already been legally disclosed is processed within a reasonable range in accordance with the provisions of the law;
5. Other situations stipulated by laws and administrative regulations.
If we cease to operate Official Website products or services, we will promptly cease the collection of your personal information, notify you of the cessation of operation in the form of individual notifications or announcements, and delete or anonymize your personal information.
II. How do we use Cookies and similar technologies
To ensure the normal operation of Official Website and assist you in obtaining a more relaxed access experience, we will store data files named Cookies on your computer or mobile device. Cookies typically contain identifiers, site names, and some numbers and characters. We will not store personal identity or privacy-related information in Cookies.
You can manage or delete Cookies according to your preferences. But if you do this, you will need to change the user settings every time you visit our Official Website. For detailed information on how to change browser settings, please visit the relevant settings page of the browser you are using.
III. How do we share, transfer, and publicly disclose your personal information
(I) Share
We will not share your personal information with companies, organizations, or individuals other than Official Website service providers, except in the following circumstances:
1. Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.
2. Sharing under legal circumstances: We may share your personal information with the public in accordance with laws and regulations, or mandatory requirements made by administrative and judicial authorities in accordance with the law.
3. Sharing with our affiliated companies: Your personal information may be shared with our affiliated companies. We shall only share necessary personal information, which remains subject to the purposes stated in this Privacy Policy. If an affiliated company need to alter the purposes of processing personal information, it will seek your authorization and consent again.
Our affiliated companies include: all global holding subsidiaries under the Group.
4. Sharing with Authorized Partners: Certain services will be provided by authorized partners solely to achieve the purposes stated in this policy. We may share some of your personal information with these partners to deliver enhanced customer service and user experience.
We enter into strict confidentiality agreements with companies, organization, and individuals with whom we share personal information, requiring them to process such information in accordance with our instructions, this Privacy Policy, and any other relevant confidentiality and security measures.
(II) Transfer
We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:
1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;
2. In the event of a merger, acquisition, or bankruptcy liquidation involving an Official Website service provider, or any other situations involving merger, acquisition, or bankruptcy liquidation, if the transfer of personal information is involved, we will require the new companies or organizations holding your personal information to continue to be bound by this Privacy Policy. Otherwise, we will require the companies, organization, and individuals to seek your authorization and consent again.
(III) Publicly disclose
We will only publicly disclose your personal information in the following circumstances:
1. With your explicit consent or based on your voluntary choice, we may publicly disclose your personal information;
2. We may publicly disclose your personal information in accordance with the law, legal procedures, litigation, or mandatory requirements from government authorities. We will promptly notify you of any disclosure requirements made by law enforcement agencies, unless there are other requirements prohibiting disclosure by law enforcement agencies.
(IV) Exceptions to obtaining authorization and consent before sharing, transferring, or publicly disclosing personal information
In the following situations, sharing, transferring, or publicly disclosing your personal information does not require your prior authorization and consent:
1. Information related to national security and national defense security;
2. Information related to public safety, public health, and major public interests;
3. Information related to criminal investigation, prosecution, trial, and enforcement of judgments;
4. Personal information that you disclose to the public on your own;
5. Personal information collected from legally disclosed information, such as legitimate news reports and government information disclosure channels. According to legal regulations, sharing or transferring personal information that has undergone de-identification, and ensuring that the data recipient cannot recover and re-identify the subject of the personal information, do not constitute external sharing, transfer, or public disclosure of personal information. The storage and processing of such information do not require separate notice to you and your consent.
(V) Storage period of your personal information and how to handle expired information
The personal information we collect and generate within the territory of the People's Republic of China will be stored within the territory of the People's Republic of China. We only store your personal information within the reasonable, legal, and necessary period for the purposes of processing personal information as described in this Privacy Policy. In addition, we will determine the appropriate retention period based on the quantity, nature, and sensitivity of personal information. After the retention period expires, we will delete your personal information. Or when you explicitly request the deletion of your personal information, we will no longer retain your personal information and delete it within fifteen days after receiving your explicit request and within the limits permitted by relevant laws and regulations. If we are unable to destroy the information due to technical reasons, we will take appropriate measures to prevent further use of your personal information.
(VI) How to transfer your personal information globally
In principle, your use of the Official Website system outside the People's Republic of China, as well as the personal information we collect and generate within the territory of the People's Republic of China, will be stored within the territory of the People's Republic of China.
Due to our provision of services through global resources, this means that with your authorization, your personal information may be transferred to or accessed from overseas neighborhoods in the country/region where you use the services (including but not limited to countries or regions where Hymson and its affiliated companies, or service providers maintain addresses).
Such jurisdictions may have different data protection laws in place, or may not even have relevant laws in place. In this case, we will ensure that your personal information receives sufficient and equal protection within the territory of the People's Republic of China. For example, we may request your consent for cross-border transfer of your personal information, or implement security measures such as data de-identification before cross-border transfer of information. This type of consent can be withdrawn at any time in the future, but the withdrawal does not affect the legality of processing your information based on your consent previously.
IV. How do we protect your personal information
(I) We have taken security measures that comply with industry standards to protect the personal information you provide from unauthorized access, public disclosure, use, modification, damage, or loss. We will use encryption technology to enhance the security of personal information; We will use trusted protection mechanisms to prevent malicious attacks on personal information; We will deploy access control mechanisms to ensure that only authorized personnel can access personal information;
(II) We will take reasonable and feasible measures to avoid collecting irrelevant personal information. We will only retain your personal information for the period necessary to achieve the purposes stated in this Privacy Policy, unless an extension of the retention period is required or permitted by law.
(III) In the event of a personal information security incident that happened unfortunately, we will promptly inform you in accordance with legal requirements of the following content: The basic situation and possible impact of the security incident, measures we have taken or will take to dispose of it, suggestions for you to independently prevent and reduce risks, and remedial measures for you. We will inform you of the relevant situation of the incident by phone, text message, or feed. If it is difficult to inform the subject of personal information one by one, we will take reasonable and effective measures to publish an announcement. Meanwhile, we will also report the handling of personal information security incidents in accordance with regulatory requirements.
(V) By submitting personal information through Official Website, you agree and authorize Official Website to collect, use, share, and protect your personal information. If you apply for revocation of authorization due to special reasons, please contact us in time so that we can take appropriate measures.
V. How do you manage your personal information
You can access and manage your personal information through the following methods:
(I) Access your personal information
You can contact us anytime using our web form, or send an email at crm@hymson.com. We will reply to your visit request within 30 days.
If you wish to exercise data access rights, please send an email at crm@hymson.com.
(II) Correct your personal information
When you discover errors in your personal information we process, you have the right to request us to make corrections. You can submit a correction request through the methods listed in "(I) access your personal information".
If you are unable to correct the personal information through the above link, you can contact us anytime using our web form or by sending an email at crm@hymson.com. We will respond to your correction request within 30 days.
(III) Delete your personal information
In the following situations, you can request us to delete your personal information:
1. If our handling of personal information violates laws and regulations;
2. If we collect and use your personal information without your consent;
3. If our handling of personal information violates our agreement with you;
4. If you no longer use this service or function;
If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us and require them to delete it in time, unless otherwise provided by laws and regulations or with your independent authorization.
When you delete information from our service, we may not immediately delete the corresponding information in the backup system, but we will delete it during backup updates.
(IV) Change the scope of your authorization
Each business function requires some basic personal information to work (see Part I of this Privacy Policy). For the collection and use of additional personal information collected, you may grant or revoke your authorization at any time.
You can operate it by yourself through the following methods:
Send an email at crm@hymson.com and clarify the information content and matters that you need to revoke authorization from.
After you withdraw your consent, we will no longer process the corresponding personal information. But your decision to withdraw your consent will not affect the processing of your personal information previously carried out based on your authorization.
(V) Personal information subject obtains a copy of personal information
You have the right to obtain a copy of your personal information, and you can operate it by yourself through the following methods:
Send an email at crm@hymson.com and specify the copy of personal information you need to obtain and the method of receiving it.
On the premise of technical feasibility, such as data interface matching, we can also directly transmit a copy of your personal information to a third party designated by you according to your requirements.
(VI)Respond to your above requests
To ensure security, you may need to prove your identity by providing a written request or by other means. We may first request you to verify your identity before processing your requests.
In the following situations, we will not be able to respond to your requests according to legal requirements:
1. Requests directly related to national security and national defense security;
2. Requests directly related to public safety, public health, and major public interests;
3. Requests directly related to criminal investigation, prosecution, trial, and enforcement of judgments;
4. There is sufficient evidence to indicate that you have subjective malice or abuse your power;
5. Responding to your requests will result in serious harm to the legitimate rights and interests of you or other individuals or organizations.
6. Requests involving trade secrets.
We will respond to your requests within 30 days. If you wish to exercise data access right, please send an email at crm@hymson.com.
VI. How to update the Privacy Policy
Our Privacy Policy may change.
If you explicitly agree, we will not limit your rights according to this Privacy Policy.
The update of this Privacy Policy on Official Website: We will publish the updated version on Official Website after each update and remind you of the update of relevant content through website announcements or pop-ups before it takes effect. Please visit Official Website to stay informed of the latest Privacy Policy. Significant changes referred to in this Privacy Policy include but are not limited to:
1. Our service model has undergone significant changes, such as the purposes of processing personal information, the type of personal information processed, and the way personal information is used;
2. We have undergone significant changes in control right, such as changes in ownership caused by mergers and acquisitions;
3. The main objects of sharing, transfer, or public disclosure of personal information have changed;
4. Your right to participate in personal information processing and its gratuitous methods have undergone significant changes;
5. The department responsible for personal information security, its contact information, and complaint channels have undergone significant changes;
6. The personal information security impact assessment report indicates a high risk.
If you continue to use the Official Website service after the revision of this Privacy Policy, it means that you have fully read and accepted the revised Privacy Policy, and are willing to be bound by the revised Privacy Policy.
VII. How to contact us
If you have any questions, opinions, or suggestions regarding this Privacy Policy, or if you need to file a complaint or report about personal information security, please send an email at crm@hymson.com, or call us at 4006-24-365-7 or contact us through various means:
Company name: Hymson Laser Technology Group Co., Ltd.
Registered address of the company: Room 301, Building B, Comron Science and Technology Park, Guansheng 5th Road, Luhu Community, Guanhu Street, Longhua District, Shenzhen City (one license with multiple addresses)
Office location: Building B, Comron Science and Technology Park, Guansheng 5th Road, Luhu Community, Guanhu Street, Longhua District, Shenzhen City
Under normal circumstances, we will endeavour to respond within fifteen working days.